dw52 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the dw52 platform and all its services. dw52 is an online gaming platform that provides cricket betting, slot games, live casino and other gaming services for users in Bangladesh.

By creating an account on this platform, using its services or accessing the site in any way, you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

dw52 reserves the right to change, amend or update these Terms at any time. Changes take effect as soon as they are published, and by continuing to use the platform you will be considered to have accepted the new terms.

The following eligibility requirements must be met to use the dw52 platform:

• You must be at least 21 years old. This platform is for users aged 21 and above only.
• You must be a real person and operate the account in your own name.
• You must not be located in an area where online gaming is completely prohibited by law.
• You must have a valid and active mobile number and email address.
• You must not be on any list for which this service has been prohibited.

3.1 Account Creation Rules

Each user may create only one account. Creating multiple accounts is strictly prohibited. All information provided at registration must be true, accurate and complete.

• Name, date of birth, email and mobile number — all must be provided correctly.
• Providing incorrect or false information may result in the account being closed at any time.
• If your details change, please inform the support team promptly.

3.2 Password and Security

You are fully responsible for the security of your account. Use a strong password and never share it with any third party. If you notice any unauthorized access to your account, notify us immediately via live chat.

3.3 Identity Verification (KYC)

To ensure a safe and fair gaming environment, dw52 follows an identity verification process. We may request a copy of your national identity card or passport for withdrawal requests or in cases of suspicious activity.

4.1 Deposit Terms

The approved payment methods for depositing funds at dw52 are: bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 (for each method). All deposits are processed in Bangladeshi Taka (BDT).

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

• Identity verification must be completed before withdrawing.
• If an active bonus is present, withdrawals may be restricted until the wagering requirement is met.
• Withdrawal requests may be held for review in cases of suspicious activity.
• Withdrawals to third-party accounts are strictly prohibited.

4.3 Failed Transactions

If a transaction fails or any issue arises, please contact our 24/7 live chat support. Keep the transaction reference number and screenshot for your records.

5.1 Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to ৳5,000. To withdraw this bonus, a 15x wagering requirement must be completed on the combined total of the bonus and the original deposit.

5.2 General Bonus Terms

• Each bonus has its own expiry and conditions — please read the details before claiming a bonus.
• It may not be possible to activate another bonus while one is already active.
• dw52 reserves the right to change, suspend or cancel any bonus program at any time.
• If bonus abuse or fraudulent use is detected, the bonus may be cancelled and the account closed.
• The welcome bonus applies only once per person, household, device or IP address.

5.3 VIP Cashback Program

The dw52 VIP program has four tiers, each offering weekly cashback:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Users can move up to higher tiers based on regular gaming activity and loyalty to the platform. The specific terms of the cashback can be found through the dw52 support team.

The following rules must be followed when playing games on dw52:

6.1 Cricket Betting

Cricket betting is available on BPL, IPL, T20 World Cup, ICC tournaments and other international and domestic cricket matches. Once a match has started, bets cannot be changed or cancelled. If a match is abandoned or suspended indefinitely, the decision of dw52 management will be final.

6.2 Slots and Casino Games

All slot and casino games are verified and operated by fair play algorithms. If a technical issue occurs during a game, the bet may be partially or fully voided. In such cases, the decision of dw52 management must be accepted.

6.3 Live Casino

Live casino games are played with real dealers. dw52 will not be responsible for any loss caused by internet connectivity issues. Live game rules are governed by the guidelines of the respective game provider.

The following activities are strictly prohibited on the dw52 platform:

• Creating or operating multiple accounts.
• Abusing bonus terms or attempting to earn bonuses through fraudulent means.
• Using any automated software, bots or scripts.
• Match fixing, using insider information or placing bets using any unfair advantage.
• Money laundering or depositing funds from illegal sources.
• Creating or operating an account using another person's identity.
• Attempting to breach the platform's security systems or hacking.
• Withdrawing to a third-party account or depositing using third-party funds.

dw52 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• If any clause of these Terms is violated.
• If the information provided is found to be false or misleading.
• If suspicious or fraudulent activity is detected.
• If the user wishes to voluntarily close their own account upon request.
• If the account has been inactive for an extended period.

If a user wishes to close their account, they can submit a request via our live chat or email. All valid withdrawals will be processed before the account is closed.

dw52 places the highest importance on the privacy of users' personal information. Your data is protected by SSL encryption. We never sell your information to third parties.

For details on how your information is used, please read our Privacy Policy, which is an integral part of these Terms.

• Your information is used solely for improving our service and ensuring security.
• Payment information is always transmitted through encrypted channels.
• Information may be shared with relevant authorities when required by legal obligation.

dw52 always strives to operate a safe and reliable platform. However, dw52 is not responsible for the following:

• Loss of games or failed transactions due to internet connection disruption.
• Account information falling into the hands of a third party due to user negligence.
• Damages arising from websites or services outside the platform.
• Service disruptions caused by unavoidable technical errors or natural disasters.

Gaming is a recreational activity. Always play within your means. If gambling addiction becomes a problem, please read our Responsible Gaming page.

dw52 reserves the right to modify any part of these terms and conditions at any time and for any reason. Changes will take effect as soon as they are published on the website.

For significant changes, we will try to notify registered users via email. However, it is the user's own responsibility to review this page regularly.

If you have any questions, complaints, or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Available 24 hours a day, 7 days a week, with support in Bengali.
• Email: [email protected]
• Hours: According to Bangladesh Standard Time (BST, UTC+6).

Our trained support team is always ready to answer any of your questions. Use live chat for the fastest assistance.